A unique desktop claim solution combining Veterinary and Loss Adjusting expertise.
Launched to complement the Equine and Small Animal Markets.
Services includes:
- Background research of the animal relating to the claim, including breeding, ownership, and where appropriate competition and training records
- The tracing and review of previous clinical history
- Where required, review of pre-purchase Veterinary examination certificates and assessment of radiographs taken at purchase
- A review of the condition and circumstances leading to the claim
- Where appropriate liaising with Vets, paraprofessionals, and the Insured
- Assessment of any radiographs or further diagnostic results relating to the claim
- Provision of a File Review Report incorporating Veterinary opinion, together with insurance expertise, following detailed assessment of the claim.
Vet Point is recommended for:
- Claim associated with a recent inception
- Claim relating to possible pre-existing condition(s)
- Assessment of whether condition(s) are directly or indirectly related
- Veterinary Review where no definitive diagnosis has been achieved
- Loss of Use and Loss of Animal claims, for example where further advice is required regarding the interpretation of the BEVA guidelines for humane destruction
- Assessment of veterinary fees, and their relevance to the condition concerned
- Assistance regarding Policy Wordings and Exclusions
- Identify cases where external investigation is required
- Complaint Resolution/Contentious Cases
- Vet Point can be adapted to Client's individual requirements and can be provided in association with the involvement of Equine First Loss Adjusters/Equine First Valuation Service.
For further details, please contact us